This Cookie Policy ("Policy") sets forth the practices of X&, a business entity owned and operated by Train the Universe Limited, in relation to the use of cookies and similar technologies on our websites, web applications, and mobile platforms (collectively, the "Platform").
By accessing or using the Platform, you acknowledge and accept the terms of this Policy. For additional information regarding the processing of your personal data, please consult our Privacy Policy.
If you have any questions regarding this Policy, you may contact our Information Security Team via email at lib@ttuxand.com.
1. Definition of Cookies
Cookies are small text files that are downloaded to and stored on your computer, smartphone, or other internet-enabled device when you access certain websites. These files function as identifiers and assist in providing a consistent and more personalised experience by remembering your preferences, settings, or actions across different sessions.
Cookies used on our Platform may be either:
- Session Cookies, which expire once you close your web browser; or
- Persistent Cookies, which remain stored on your device until manually deleted or they reach their expiry date.
Cookies may be:
- First-party, served directly by X&; or
- Third-party, served by our partners or service providers.
2. Purpose and Categories of Cookies Used
We utilise the following categories of cookies for lawful and legitimate purposes:
a. Strictly Necessary Cookies (Login Cookies)
These cookies are essential for enabling user authentication and secure access to restricted areas of the Platform. They facilitate core functionality, such as logging in and loading content securely. These cookies cannot be disabled via user settings as they are necessary for the Platform to function properly.
b. Functionality Cookies
These cookies record information about user choices and preferences, such as login credentials and customisations, to provide a more tailored user experience. They are designed to reduce repetitive actions and enhance ease of use.
c. Performance and Analytics Cookies
These cookies collect aggregated and pseudonymised information regarding how users interact with our Platform. Data collected may include:
- Number of visitors;
- Pages accessed and duration of access;
- Referral sources;
- Date and time of visit;
- Device type and operating system.
This information is used exclusively for internal analysis to enhance Platform performance and user experience. We primarily employ Google Analytics for these purposes. You may learn more about Google Analytics cookies at https://policies.google.com/technologies/cookies.
To opt out of Google Analytics tracking, you may download the official browser add-on available at: http://tools.google.com/dlpage/gaoptout?hl=en-GB.
3. Disabling Cookies
Most web browsers are set to accept cookies by default. You have the right to modify your browser settings to reject or delete cookies. Instructions are typically found under "Settings", "Help", "Tools", or "Edit" menus in your browser.
Please note:
- Disabling cookies may limit your ability to use certain features of the Platform.
- Users without an X&+ Account may be required to log in on each visit if cookies are disabled.
For further assistance in managing cookies, consult the following resources:
4. Local Storage and Similar Technologies
We may utilise HTML5 local storage and similar technologies to retain content and user settings. Third parties providing services on our Platform may also deploy these technologies to collect and retain information as required for the delivery of their services.
5. Mobile Analytics
Our mobile applications may incorporate analytics tools to monitor and evaluate performance, feature usage, and technical stability. The data collected may include:
- Frequency and duration of use;
- User interactions within the app;
- Crash logs and performance metrics;
- Referral source (i.e., from where the app was downloaded).
Where applicable, this data may be associated with personal information you have voluntarily provided via the app.
6. Server Logs and Email Interactions
In the normal operation of the Platform, we may automatically collect technical data including:
- IP addresses;
- Browser type;
- ISP details;
- Access and exit pages;
- Operating system;
- Time stamps and clickstream data.
Additionally, if you receive HTML-format emails from us:
- Opening such emails may trigger a tracking pixel confirming receipt;
- Any clicks on embedded links will be recorded.
These actions are monitored solely in aggregate form to assess content effectiveness and inform future communications.
7. Amendments
We reserve the right to amend this Cookie Policy at any time to reflect changes in legal, technological, or operational requirements. The revised version will be posted on our Platform with an updated "Effective Date." Your continued use of the Platform constitutes your agreement to any revised terms.
Contact
For questions or requests relating to this Policy, please contact:
Information Security Team
Email: lib@ttuxand.com