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X& AI DISCLAIMER

Issued by Train the Universe Limited

This disclaimer governs your use of the AI-powered companionship and mentoring services provided by Train the Universe Limited through its platform, X&. By accessing or using any part of the X& Service, you acknowledge and accept the terms of this disclaimer in full. If you do not agree, you must not use the X& Service.

Emergency and Crisis Disclaimer

PLEASE READ THIS SECTION CAREFULLY

If you are experiencing suicidal thoughts, ideation of self-harm or harm to others, or are in any form of mental health crisis or emergency, you must:

  • Immediately cease use of the X& platform
  • Contact emergency services (e.g., 111 in the United Kingdom)
  • Visit your nearest Accident & Emergency department
  • Speak with your General Practitioner or a licensed mental health professional

X& is not a medical, psychiatric, or therapeutic service. It is not a healthcare provider and must not be used as a substitute for medical advice or treatment.

1. Nature of the Service

Train the Universe Limited offers a conversational AI tool designed to deliver generalised support through friendly, motivational dialogue. The AI is intended to function as a coaching, mentoring, and companionship assistant, not as a therapeutic or diagnostic agent.

2. Not a Substitute for Professional Care

  • X& and its AI are not substitutes for mental health services, clinical interventions, or professional medical advice.
  • X& does not employ or offer services from licensed mental health professionals.
  • Users with mental health concerns are strongly advised to consult with qualified healthcare providers.

3. Limitations of the AI System

  • The AI system is limited in its ability to understand complex emotional states, nuanced personal histories, and crisis-level scenarios.
  • It may occasionally produce inappropriate, incorrect, or insensitive responses.
  • Its performance varies and may not be suitable for all individuals or contexts.

4. Inability to Address Emergencies

  • Train the Universe Limited and its AI platform X& are not equipped to handle urgent mental health or medical emergencies.
  • Users requiring immediate support must contact emergency services or mental health crisis lines.
  • In the UK, you may contact:
  • NHS 111 (non-emergency medical assistance)
  • Samaritans 116 123 (emotional support and suicide prevention)

5. Data Privacy and Usage

  • For standard X& accounts, conversations with the AI are not retained and are securely deleted after each session.
  • For X&+ subscription Accounts, interactions are encrypted and securely stored.
  • Anonymised data from X&+ accounts may be used to train and improve the AI system.
  • Full details on data collection, usage, and protection are provided in our Privacy Policy.

6. User Responsibility

  • Users are solely responsible for their decisions and actions resulting from interactions with the AI.
  • All information received from the AI should be critically evaluated and not treated as authoritative guidance.
  • Users should exercise their own judgment when interpreting or acting upon any AI-generated content.

7. Known and Potential Risks

  • Users may experience miscommunication or misinterpretation of the AI's outputs.
  • Reliance on AI responses for emotional or mental well-being support may be counterproductive.
  • The AI is not designed to identify or respond to severe mental health conditions.

8. Continuous Development and Limitations

  • The AI is subject to continuous improvement and refinement.
  • As capabilities evolve, so too may the nature of its responses and interactions.
  • Train the Universe Limited reserves the right to amend this disclaimer to reflect changes in system functionality.

9. Feedback and Incident Reporting

  • Users are encouraged to report any issues, including inappropriate or harmful responses, to: tec@ttuxand.com
  • Feedback is essential for maintaining safety, accuracy, and relevance in AI interactions.

By continuing to use the X& platform, you confirm that you have read, understood, and accepted the terms of this AI Disclaimer. If you do not agree to any part of the above, you must refrain from using the service now.